About Darwin AI

Darwin AI empowers mid-market companies by automating key business processes with AI-powered digital workers via WhatsApp. Our AI workers handle essential customer interactions, including inbound qualification, outbound reactivation, satisfaction surveys, appointment scheduling, payment collections, and more. As the only no-prompt AI solution on the market, Darwin AI enables mid-market businesses to leverage AI without requiring technical teams or expertise, offering seamless integration and immediate impact.

Join a fast-growing team that's changing the way companies think about AI and technology!

Project Manager to the COO

We are looking for someone to join our Operations team who not only understands the wants to help scale a business to 10x its current size and is interested in technology and AI. This role is ideal for someone who enjoys combining project & stakeholder management, data analysis, and process structuring and implementation.

Responsibilities of this role include:

Report to the COO
Structure and implement processes
Implement systems and softwares
Carry-out market research and benchmarks
Structure dashboards using multiple data sources and analyze data
Be able to do simple queries
Follow up with Heads of other areas
Monitor KPIs of Marketing, Operations, and Sales teams

Requirements

Proven experience in project management
Ability to analyze data and use it in making decisions
Practical experience using Metabase, Looker, Tableau or any other similar interface
Ability to work in a team and adapt to dynamic and changing environments
Strong passion for technology, innovation, and artificial intelligence
Excellent verbal and written communication skills
Stakeholder management
Mobility to travel one week per month
Spanish speaking desirable

Benefits

Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills
OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use
Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance
Soft Hybrid Work: We meet 3 days/month in our Co Work offices, the rest of the time you can work remotely from wherever you like!