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Pixelstudio S.A.C.

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Customer Support Representative - (Remote – Advanced English Required)

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    Customer Support Representative - (Remote – Advanced English Required)

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Resumen

We are looking for a Customer Support Representative. This position involves supporting clients via email, chat, and phone, as well as working with internal systems to manage and resolve data related inquiries.

Key Responsibilities:
• Provide client support via email, chat, and phone calls.
• Manage and resolve tickets efficiently.
• Review and validate data using internal tools.
• Handle client concerns with professionalism and problem-solving skills.
• Collaborate with internal projects for the team.

Minimum Requirements (Mandatory):
• At least 1 year of customer service experience.
• Advanced written and spoken English (B2+/C1).
• Reliable internet and quiet workspace
• Availability: 11 AM – 8 PM EST (Mon–Fri)
Nice to Have:
• Ticketing systems.
• Excel (intermediate).
• Data related experience.
-Requerimientos- Educación mínima: Técnico
2 años de experiencia
Idiomas: Inglés
Palabras clave: apoyo, support, soporte, demostrador, feriante, viajante, agent, representative, agente, representante, casa, remoto, remote, teletrabajo, home

Requerimientos
  • Tiempo de experiencia
    2 años
  • Disponibilidad para viajar
    No