Join our team and be part of a US-based law firm that makes a difference from the beginning to the end of the legal process. The hours for this position are from 8AM to 6PM CST, 5 days a week Requirements -Take incoming calls, emails and texts, and determine if the potential new client meets the firms criteria for the particular advertised tort. -Articulate the value proposition, overcome objections, and, if qualified, persuade the lead that their best chance of achieving the desired result is by retaining our firm. -Schedule appointments as necessary for client call backs. -Respond, engage, and qualify all leads and inquiries in a timely and determined manner. -Hold intelligent and engaging conversations by phone, email, text, and other tools that are determined to be effective (i.e. meeting customers where they are). -Have a firm grasp on our client contract to address all client questions. -Develop an expert and constantly evolving understanding of the torts we are advertising. -Ensure that everyone who contacts the firm for help is better off for having done so. -Set our attorneys up for success with new clients by gathering pertinent information and entering it into our CRM. -Work with your lead to continue honing your qualifications skills based on their feedback and subject matter expertise. -Maintain and run accurate reports and share insights specific to your KPIs, which include but are not limited to conversion rates, appointments scheduled, and appointment show rates. -Never stop learning about our business, clients, our services, competitors, and how they tie together. Qualifications -Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence -Track record of meeting and exceeding goals. -Naturally curious and passionate; a lifelong learner. -A consistent, high-energy attitude with a strong, self-driven sense of motivation -The ability to deal with and thrive on objections and rejection on a daily basis -Positive attitude -A team player who serves as a bridge between our offices. Benefits: -Immediate inclusion into payroll from day one (regular payroll). -Legal social benefits (CTS, bonuses, profit sharing). -Partial coverage of EPS health insurance. -Career advancement opportunities. -Annual evaluations. -Potential performance bonuses. -Occasional extraordinary bonuses. -Paid holidays and vacation time.-Requerimientos- Educación mínima: Técnico
años de experiencia
Idiomas: Español ,Inglés
Palabras clave: ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide